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Due Diligence – worth your time and money

Whether you are considering buying a business for a few thousand rand or for a few million rand or whether you are considering starting up a business, a due diligence exercise will prove most useful in providing you with a degree of peace of mind prior to putting pen to paper on the business agreement.

I want to stress that regardless of the size of the deal and regardless of who the parties to the deal are, make sure you undertake a due diligence. I will always advocate for the most thorough due diligence you can afford, this is money, time and effort you should spend in order to save you money, time and effort later. Also remember, you often get the value of service you pay for, so don’t cut corners.

In researching this article I have been staggered to see how little information is readily available on public platforms on the subject of due diligence. What is available is very pricey and usually only talks to high level issues. This is worrying considering how vital a due diligence exercise is, especially to the first time business owner.

What is Due Diligence?

For the purposes of this article, Due Diligence should be understood as an exercise to be undertaken as part of the purchase of a new business. Simply put, due diligence is an investigation into a business with the purpose of proving to the initiator of the due diligence (typically the buyer) whether the facts offered up by the other party to the deal (typically the seller) are in fact a true reflection of the business.

Who should do the Due Diligence?

In order to do a due diligence well you will need two key role players:

  1. Professional Assistance: Due Diligence’s exercises are technical in nature and if you have the funds available make use of a professional firm that has done these types of exercises before. Apart from all the certificates and client references that you will get from the firm you hire, check to see if any of the people who will work on your due diligence have ever run businesses before – you cannot under estimate the value of experience.
  2. You: Your personal involvement in the due diligence process is vital. The professionals you bring on board work for you, but will not always understand, amongst other issues, precisely what your vision is for the business, what your appetite is for risk is and how you would deal with problems that will be encountered.

I would encourage a more hands on, engagement with your team so that at the end of the day you are getting a due diligence report that will allow you to take an effective decision. You don’t just want a report that says, “Yes do it” or “No don’t do it”. A due diligence is not simply a synopsis on the business you want to acquire or startup. In fact your due diligence report (which will be a detailed report on all aspects of the investigation) can serve as a great tool for guiding your future business plans and strategies for the business should you acquire it.
Some finance houses and banks will offer to do a due diligence for you. Be wary of this service; be wary of any due diligence exercise where the companies doing the exercise for you will profit from your deal outside of the fee you pay for the due diligence.

A Due Diligence Model

Non-Disclosure Agreement

The due diligence exercises should always start with a Non Disclosure Agreement (NDA). Characteristics of the NDA that you should be aware of are:

  • The NDA is to be signed between yourself and the seller.
  • This agreement essentially protects both parties from the having their confidential business information made public.
  • A confidentiality period must be specified. Please remember that the confidentially clause does not apply to illegal activity.
  • The NDA should talk to you requiring a Due Diligence and it should specify the high level areas that the Due Diligence will cover. The seller must agree to this. If the seller does not agree to this, walk away.

Due Diligence Areas

A good due diligence exercise will cover the following nine areas1. In addition you (or your team) will need to acquire from the seller the following documents for your due diligence exercise. These documents should be made available to you quickly as the seller should already have these available. If the seller is unable or unwilling to provide this information this would be a cause for serious concern. The fundamentals of running a good business are record keeping.

*please note the Due Diligence Item column is not exhaustive*

Due Diligence Area Due Diligence Item Documents Required
Financial Performance of business
  • Current years profit/loss?
  • Previous years profit/loss?
  • Current years revenue?
  • Previous year revenue?
  • Current year gross margin
  • Previous year gross margin?
  • 3-year revenue growth trend?
  • Industry average growth trend?
  • Profitability and margin comparison versus the industry?
  • How does revenue growth compare to inflation?
  • Does the company have pricing power? Why or why not?
  • Current annual business plan
  • 5 years of audited financial statements
  • 3 years tax returns (tax clearances for 3 years)
  • 36 months of bank account history
Brand value
  • Can the brand be leveraged to enter new markets?
  • Can the brand be leveraged to resist economic downturns?
  • Is there a formal process, institution to product the brands value?
  • Can the brand be marketed globally?
  • Patents
  • Trademarks
  • Copyrights
  • Trade secrets
Business condition
  • What is the current cost of entry into the industry? Is this cost rising or falling, and why?
  • Does the need for expensive fixed assets or other large capital expenditures limit our ability to compete?
  • Are inventory and equipment a large part of value?
  • If the business is service oriented, can it hold on to key talent? Why or why not?
  • Is there a strong culture?
  • Articles of incorporation
  • Amendments to articles
  • Bylaws
  • Office leases
  • Other facilities leases
  • Equipment leases
  • Agreements with suppliers and vendors
  • Selling agreements
  • Special customer agreements
Prospects for the future
  • What is the industry outlook?
  • Are the products or services differentiating enough?
  • Will the products or services soon be outmoded?
  • If applicable, is the research and development program adequately funded?
  • Is international competition emerging, or is it a current factor within the industry?
  • What is the company’s reliance on the overall economic conditions?
Competitive environment
  • How many direct and indirect competitors are there?
  • What is the company’s relative standing against its direct competition?
  • Are there specific costs, processes, or technologies that limit competitive entry into the market?
  • Available competitor information
  • List of major customers
  • List of major suppliers and vendors
  • List of strategic partners and alliances
Human capital
  • Do the company’s products or services require special skills, education, or licensing?
  • Is the work desirable within the job community?
  • Are the environment and the culture considered suitable to the job community?
  • How does the compensation rank versus industry averages?
  • Is there a human resources strategy that promotes employee development?
  • Are basic human resource compliance requirements met? If not, do the exceptions pose material legal risk?
  • Limited Liability
  • Workers’ compensation
  • Life insurance on key personnel
  • Medical Aid Coverage – Documentation of recent claims
  • Personal information about key employees to use for performing background or credit checks
Quality of assets
  • Real estate: Are the location and the facilities suitable for the business?
  • Real estate: What is the underlying land value and quality of the title?
  • Machinery and equipment: What is the degree of obsolescence?
  • Machinery and equipment: What are the costs for repairs? What are the costs for deferred purchases?
Structure of purchase transaction
  • Will the purchase of the company be highly leveraged?
  • What liabilities need to be assumed?
  • Is the company safely capitalized in its current condition?
  • How do cash flow ratios stack up against the industry and competitors?
Other risks
  • Is the labor unionized?
  • Would critical staff remain if the company were sold?
  • What is the general health of key personnel?
  • Criminal Records of key staff.
  • Are heavy government regulations prevalent in the industry, or is there potential for such regulation?
  • Are customer accounts diversified, or are there a few large accounts upon which revenues are dependent?
  • Are operations unusually susceptible to weather, political events, or other generally uncontrollable events?
  • Is there any affiliation to organized crime?
  • Can the business produce valid tax clearance certificates?

Due diligence is your safety belt, often you only realize that you need it, when the deal has gone sour and your business is in crisis. Do not make that mistake and overlook this process.

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